Refund / Return Policy

At shopxstop™, we strive to ensure your utmost satisfaction with your purchase. In the event that you are not entirely happy with your product, we offer a hassle-free refund/return policy. Please review the following details:

  1. Eligibility:

    • To be eligible for a refund/return, the item must be unused, in its original packaging, and in the same condition as received.
    • Certain products, such as hygiene-sensitive items, may be excluded from our refund/return policy for safety reasons.
  2. Timeframe:

    • You may request a refund/return within 30 days from the date of purchase.
  3. Return Process:

    • To initiate a refund/return, please contact our customer support team at teamshopxstop@gmail.com.
    • Provide your order details and reason for the refund/return request.
    • Our team will guide you through the return process, including providing you with the return address.
  4. Refund/Return Method:

    • Once we receive the returned item and verify its eligibility, we will process your refund.
    • Refunds will be issued to the original payment method used for the purchase.
    • Please note that shipping and handling charges are non-refundable.
  5. Shipping:

    • Customers are responsible for the cost of shipping the item back to us for a refund/return.
    • We recommend using a trackable shipping method for the return to ensure its safe arrival.
  6. Address:

    • Return Address: F 289 Shardapuri phase 2 Meerut 250001

If you have any further questions or concerns regarding our refund/return policy, please feel free to contact our customer support team. We are here to assist you and provide the best shopping experience possible.

Thank you for choosing shopxstop™!